🔒 OFFICIAL PRIVACY POLICY

100 Slots Privacy Policy – How We Protect Your Personal Data

At 100 Slots, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains what data we collect, how we use it, and your rights as a Malaysian player.

Updated: January 2026 Malaysia PDPA Compliance
OUR PRIVACY COMMITMENT
256-bit SSL Encryption
No sale of data to third parties
Right of access and data deletion
Financial data stored securely
Compliance with the PDPA 2010
256-bit
SSL Encryption
0
Data Sold to Third Parties
24/7
Security Monitoring
PDPA
Compliance with the 2010 Act

100 Slots' Six Core Privacy Principles

The way we handle your data is built on six core principles that we do not compromise on.

No Sale of Data to Third Parties

100 Slots does not sell, rent, or share your personal information with any third party for marketing or any other commercial purpose. Your data belongs to you — we use it solely to deliver the services you have requested.

Data Collection with a Clear Purpose

We only collect data that is genuinely necessary to operate the 100 Slots platform — account registration, payment processing, customer support, and legal compliance. We do not collect excessive data that is irrelevant to these purposes.

Players' Full Rights Over Their Data

You have the right to access the personal data we hold about you, request corrections to any inaccurate information, and in certain circumstances, request the deletion of your data. Contact us at support@100slots.click to submit any data-related request.

Reasonable Data Retention Period

Your data is not kept forever. 100 Slots retains records for periods determined by legal and operational requirements. Once that period has passed, data that is no longer needed is securely deleted or anonymised.

Compliance with the Personal Data Protection Act 2010

The 100 Slots Privacy Policy has been developed in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. This means the collection, use, and processing of your personal data complies with the applicable Malaysian legal framework.

1Introduction & Scope of Privacy Policy

This Privacy Policy describes how 100 Slots ("we", "the platform") handles personal information when you use our website at https://100slots.click and all related services — including slots, live casino, baccarat, roulette, fishing games, and the Sports Betting section.

This document has been prepared in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and is intended to ensure that you, as a player, fully understand your rights and how we handle your data responsibly.

Your Consent: By registering a 100 Slots account or using any of our services, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please contact us at support@100slots.click before using the platform.

This Privacy Policy applies to all users of the 100 Slots platform, regardless of whether you access it via a web browser, Android or iOS mobile device, or tablet. It does not apply to third-party websites that may be linked to or from our platform.

2Types of Personal Data We Collect

100 Slots collects several categories of personal data depending on how you interact with our platform. Below is a detailed explanation of each category:

2.1 Data You Provide Directly

This data is collected when you register an account, make a deposit, contact customer support, or fill in any form on the platform:

  • Full name as stated on your identity card (MyKad)
  • An active Malaysian mobile number (used for OTP verification)
  • Email address (if registered)
  • Date of birth (for age verification — must be 18 years or older)
  • Residential address (for the KYC process on large withdrawals)
  • A copy of your MyKad or other identity document (for the KYC process)

2.2 Financial & Transaction Data

Collected when you make a deposit or withdrawal via the Malaysia payment methods we support:

  • Deposit and withdrawal transaction records (amount, date, time, method)
  • E-wallet account details used (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) — security tokens only, never passwords
  • Bank account information for DuitNow or FPX (Maybank2u, CIMB Clicks) — account numbers for processing purposes only, not your banking password
  • Betting history and game records

2.3 Technical Data Collected Automatically

Collected automatically when you access the 100 Slots platform:

IP Address Device type & model Web browser type Geolocation data (general area) Session time & duration Pages visited Network connection type Unique device identifier

2.4 Communication Data

When you contact the 100 Slots customer support team via Live Chat, WhatsApp, or email, we retain records of that communication for reference purposes, service improvement, and the resolution of any disputes that may arise at a later stage.

100 Slots never store your account password, e-wallet PIN, or banking password in any form. Our team will never request this information through any communication channel.

3How We Use Your Personal Data

The personal data we collect is used solely for the following purposes. We do not use your data for any other purpose without first obtaining fresh consent from you:

3.1 Account Management & Identity Verification

Your personal data is used to create and manage your 100 Slots account, verify your identity during login and throughout the KYC process, and ensure that your account is accessible only to you as its rightful owner.

3.2 Payment Processing

Your financial information is used to process deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX. This data is transmitted to the relevant payment processor in encrypted form solely to complete the transaction — nothing more.

3.3 Fraud Prevention & Security

Technical data such as IP addresses, device identifiers, and account activity patterns are used by our security systems to detect and prevent fraud, multiple account registrations, money laundering, and misuse of the platform.

3.4 Customer Support

Communication records and account information are used by our Malay-speaking support team to help you resolve any enquiries, complaints, or technical issues more quickly and effectively.

3.5 Legal Compliance

In certain circumstances, 100 Slots may be required to disclose personal data to Malaysian authorities or relevant regulatory bodies to fulfil legal obligations — including anti-money laundering (AML) and counter-terrorism financing (CFT) requirements.

3.6 Platform Improvement & Analytics

Aggregated and anonymised data on platform usage patterns is used to understand how players interact with 100 Slots, identify areas for improvement, and develop better new features for the Malaysian player experience.

Marketing Communications: If you gave your consent at registration, we may contact you about promotions, bonuses, and 100 Slots platform updates via SMS or notifications. You may withdraw this consent at any time through your account settings.

4Data Sharing with Third Parties

100 Slots does not sell your personal data to any third party. However, in the course of operating the platform, we may share certain data with the following parties under limited and controlled circumstances:

4.1 Certified Game Providers

To enable you to access games from providers such as Pragmatic Play, PG Soft, and Evolution, the minimum account information required (such as an anonymised player ID) is shared with those providers for technical purposes. These providers are bound by strict data confidentiality agreements.

4.2 Payment Processors

Required transaction information is shared with payment processors — such as Touch 'n Go eWallet, GrabPay, and the FPX network — solely to complete the deposit or withdrawal transaction you initiated. All such data transfers are fully encrypted.

4.3 Legal Authorities

100 Slots will comply with any lawful request from Malaysian authorities — including the Royal Malaysia Police, the Financial Intelligence Unit (UPENP), or any regulatory body with jurisdiction — to disclose player information where required by law.

4.4 Technical Service Providers

Companies providing technical services to 100 Slots — such as cloud computing services, platform analytics tools, and fraud prevention systems — may have limited access to data in the course of carrying out their functions. All such providers are bound by strict data protection agreements.

100 Slots never share your data with advertisers, marketing companies, data brokers, or any party not directly involved in the operation of our platform.

5Data Security — How We Protect Your Information

We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL Encryption — all data travelling between your device and 100 Slots servers is encrypted using the latest TLS 1.3 protocol, making it unreadable even if intercepted.
  • Two-factor authentication (2FA) — a 2FA login feature is available and strongly encouraged for all players as an additional layer of protection for your account.
  • 24/7 Security Monitoring — our technical security team continuously monitors platform activity to detect any unauthorised access attempts or suspicious behaviour.
  • Internal access controls — only staff who require access to specific data to perform their duties are permitted to do so. Access is logged and audited on a regular basis.
  • Secure data backup — data is regularly backed up to a secure, encrypted location to ensure service continuity in the event of a technical incident.
  • Secure password storage — account passwords are never stored in plain text — they are hashed using a strong cryptographic algorithm before being saved.

Data Breach Notification

In the unlikely event of a data security breach affecting your personal information, 100 Slots will notify affected players within a reasonable timeframe through available communication channels — and, where required, report the incident to the Personal Data Protection Commissioner in accordance with PDPA requirements.

6Cookies & Tracking Technologies

The 100 Slots platform uses cookies and similar tracking technologies to enhance your experience. Below is an explanation of the types of cookies we use:

6.1 Essential Cookies (Required)

These cookies are required for the platform to function properly and cannot be disabled. They handle tasks such as maintaining your login session, saving your language preference, and ensuring security features work as intended.

6.2 Performance & Analytics Cookies

These cookies collect information about how you use the platform — pages visited, time spent, and any errors encountered. This data is collected in aggregate and anonymised form — no personally identifiable information is gathered for this purpose. We use it solely to improve the 100 Slots platform.

6.3 Functional Cookies

These cookies allow the platform to remember your preferences — such as your display settings, the last game you played, or your login details (if you selected "Remember Me"). This helps create a more personalised and comfortable experience for you.

Cookie Controls: You can manage and disable non-essential cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. For instructions on managing cookies in Chrome, Firefox, Safari, or Edge, refer to the official documentation for your browser.

7Data Retention Period

100 Slots does not retain your personal data indefinitely. We keep data only for as long as necessary, based on the purpose for which it was collected and applicable legal requirements:

  • Active account data — retained for the duration your account is active and for 5 years after account closure, to comply with legal requirements for financial record-keeping.
  • Financial transaction records — retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering legal requirements.
  • Customer support communication records — retained for 3 years for reference purposes and the resolution of any disputes.
  • Technical data and access logs — retained for 90 days for security and investigation purposes if required.
  • KYC Documents — retained for the duration of the active account and for 5 years after account closure, in accordance with legal requirements.

Once the specified retention period has ended, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

8Your Privacy Rights as a Player

In accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by 100 Slots:

Right of Access

You have the right to request and receive a copy of all personal data we hold about you. Requests will be processed within 21 business days.

Right to Rectification

If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Updates will be made within 14 business days.

Right to Erasure

In certain circumstances (for example, after account closure and the expiry of the legally required retention period), you may request the deletion of your personal data.

Right to Withdraw Consent

You may withdraw consent for certain data processing activities (such as marketing) at any time via your account settings or by contacting us.

Right to Data Portability

You may request a copy of your personal data in a machine-readable format (such as CSV) to be sent to you or transferred to another platform.

Right to Object to Processing

In certain circumstances, you may object to the processing of your personal data for specific purposes. 100 Slots will assess the objection and respond within 21 days.

To exercise any of the rights above, please email us at support@100slots.click with the subject line "Privacy Rights Request — [Your Name]". Include your account number and a clear description of your request. We may require identity verification before processing any data-related request.

9Children's Data Protection

The 100 Slots platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from children under the age of 18.

If we discover that personal data belonging to a minor under the age of 18 has been collected without our knowledge, we will immediately take steps to delete that data and close the account in question.

For Parents & Guardians: If you believe your child under the age of 18 has registered an account on 100 Slots, please contact us immediately at support@100slots.click so we can take the appropriate action without delay.

10Amendments to the Privacy Policy

100 Slots reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or technological developments. When significant changes are made, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Displaying an in-platform notification the first time you log in after changes have been made.
  • Notifying registered players via SMS or email of any changes that materially affect your privacy rights.

Your continued use of the 100 Slots platform following any changes to this Privacy Policy will be considered acceptance of the updated policy. We encourage you to review this page periodically.

11Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 100 Slots handles your personal data, please contact us:

Privacy Email
support@100slots.click
Use the subject line: "Data Privacy Enquiry"
Response within 24 business hours.
24/7 Live Chat
Reach our Malay-speaking support agents via Live Chat within the platform for privacy enquiries that require an immediate response.

All privacy-related enquiries and complaints are handled with strict confidentiality and professionalism. We are committed to responding to all enquiries within a reasonable timeframe and taking appropriate action where necessary.

Your Privacy at 100 Slots — More Than Just a Legal Document

Ask most online casino players about the privacy policy of the platform they use, and many will admit they have never read it. That is understandable — legal documents are hardly the most exciting reading when you just want to spin the slots or check the latest football odds. But at 100 Slots, we believe you deserve to know exactly what happens to your information, explained in plain language you can actually understand.

Let's start with what most players want to know: does 100 Slots sell your data to other parties? The answer is no — and this isn't just a marketing statement. Your personal data — including your name, phone number, transaction records via Touch 'n Go eWallet or DuitNow, and gaming history — has never been and will never be sold to advertisers, marketing companies, or any party not directly involved in the operation of our platform.

The only time your data may be shared with external parties is when it is strictly necessary to deliver the service — such as sharing a transaction token with GrabPay or FPX to complete your deposit, or complying with a lawful request from Malaysian authorities. In all such cases, only the minimum required information is shared, and it is fully encrypted.

Why Do We Need to Collect Your Data?

A fair question, with a straightforward answer: running a safe and legitimate online casino platform requires certain data to be collected. Without your name and phone number, we cannot create an account or send you an OTP for verification. Without transaction records, we cannot process deposits via Boost or ShopeePay, or ensure your winnings are credited to the right account. Without technical data such as IP addresses and device identifiers, our security systems cannot detect suspicious login attempts or multiple account registrations.

Every piece of data we collect has a specific purpose. We do not collect data "just to have it" or "in case it comes in handy later." This principle of data minimisation is central to how 100 Slots operates.

SSL Encryption — What It Means for You

You may have come across the term "256-bit SSL encryption" in security documents, but what does it actually do to protect you? Imagine depositing RM 100 via Touch 'n Go eWallet into your 100 Slots account. During that process, your transaction details need to travel from your phone, across Malaysia's internet networks — whether that's Maxis, Celcom, Digi, or U Mobile — and reach our servers. 256-bit SSL ensures that even if someone manages to intercept that data in transit, all they would see is a string of random, meaningless characters — not your transaction details or personal information. This is the same level of protection that Maybank2u and CIMB Clicks use to secure your everyday banking transactions.

Your Privacy Rights — Use Them

Many players are unaware that they have the legal right to request access to their personal data, ask for corrections to inaccurate information, or in certain circumstances, request its deletion. Under Malaysia's Personal Data Protection Act (PDPA) 2010, these are not options that 100 Slots can disregard — they are our legal obligations.

If you'd like to know what data we hold about you, simply send an email to support@100slots.click with the subject line "Privacy Rights Request" and include your account number. Our Malay-speaking team will process your request within 21 business days. No legal agents, no complicated procedures — just one simple email.

Privacy isn't just a document you scroll through and click "Agree" on during registration. It's a contract between you and 100 Slots about how your personal information will be handled throughout your time as a member of our platform. We take that contract seriously — and you deserve to know that you have a platform partner that genuinely respects your privacy.

FAQ — 100 Slots Privacy Policy

Clear answers to the most frequently asked questions about how we handle Malaysian players' data.

No. 100 Slots does not sell, rent, or share your personal data with any third party for marketing or advertising purposes. Your data is used solely for platform operations — such as processing payments via Touch 'n Go eWallet or DuitNow, verifying your identity, and providing customer support. The only data sharing that takes place is with technical service providers directly involved in running the platform (such as payment processors and game providers), and this is done within a limited scope with strict contractual protections. Malaysian legal authorities may also access certain data when required by law.

To request a copy of your personal data (right of access) or data deletion (where applicable), send an email to support@100slots.click with the subject line "Privacy Rights Request — [Your Full Name]". Include your 100 Slots account number and clearly state the type of request — whether it is for access, correction, deletion, or data portability. We may require identity verification before processing your request. For access requests, we will process within 21 business days. For deletion requests, please note that we may be unable to delete certain data that must be retained to fulfil legal obligations (such as financial transaction records required to be kept for 7 years under Malaysian law).

Yes, all your financial information is protected with 256-bit SSL encryption as it travels between your device and our servers. One important thing to understand: when you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, or FPX, you are completing the transaction directly with the respective e-wallet provider or bank through their own secure interface — not through the 100 Slots platform itself. This means your e-wallet password or banking PIN never passes through our systems at any point. 100 Slots only receives confirmation from the provider that a payment was successful. We do not store your full bank account details, card numbers, or passwords.

Yes, you can withdraw consent for marketing communications at any time. There are several ways to do this: (1) Through your account settings on the 100 Slots platform — navigate to the "Notifications" or "Communication Preferences" section and toggle off the relevant options. (2) Send an email to support@100slots.click with the subject line "Unsubscribe from Marketing Communications" and include your account number. (3) Contact our customer support team via Live Chat and ask them to update your account communication preferences. Important note: withdrawing consent for marketing communications will not affect essential operational communications such as transaction confirmations, security notifications, or important account-related updates — these will continue to be sent as they are necessary for the security and management of your account.

When your 100 Slots account is closed — whether at your own request or for any other reason — your personal data is not immediately deleted. This is because we have legal obligations to retain certain records. Account data and KYC documents are kept for 5 years after account closure. Financial transaction records are retained for 7 years in line with Malaysia's anti-money laundering legislation. Customer support communication records are kept for 3 years. Once all applicable retention periods have expired, your data will be permanently deleted or fully anonymised. If you close your account and would like to know precisely how long specific data will be retained, contact us at support@100slots.click for more details.

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